Frequently Asked Questions

BridgePath Scientific is a veteran-owned small business that has been serving the life sciences community for over two decades. We are the premier laboratory equipment support company in the mid-Atlantic region, specializing in refurbished laboratory equipment sales, preventative maintenance, calibration, repair, and laboratory relocation services.

As a veteran-owned business, we bring discipline, attention to detail, and commitment to service excellence. We offer comprehensive solutions—from equipment acquisition to installation, maintenance, and relocation—providing a single point of contact for all your laboratory needs. Our combination of quality refurbished equipment and full-service support sets us apart.

We primarily serve the mid-Atlantic region, including Maryland, Virginia, Washington DC, Delaware, Pennsylvania, North Carolina, New Jersey and surrounding states. For specialized services and equipment, we can often accommodate clients nationwide.

Yes, BridgePath Scientific is a certified veteran-owned small business, which may qualify your organization for supplier diversity programs and government contracting requirements.

We offer over 70 categories of laboratory equipment including centrifuges and ultracentrifuges, PCR systems and thermal cyclers, laboratory ovens and incubators, ultra-low temperature freezers, microscopes (compound, stereo, fluorescence), microplate readers and spectrophotometers, analytical balances and scales, biosafety cabinets and fume hoods, pipettes and liquid handling systems, and much more.

We specialize in professionally refurbished laboratory equipment that provides excellent value while maintaining high quality and reliability. Each piece of equipment is thoroughly inspected, serviced, and tested before sale. We also source new equipment when needed for specific client requirements.

Yes. We have equipment acquisition and remarketing programs. If you're upgrading your lab or decommissioning equipment, we can evaluate your instruments for purchase or consignment. Contact us at info@bridgepathsci.com or (301) 800-7284 for an assessment.

Yes, we offer equipment rental for temporary projects, seasonal needs, or trial periods before purchase. Contact us to discuss availability and terms for the specific equipment you need.

All refurbished equipment comes with our quality guarantee. Warranty terms vary by equipment type and model. We stand behind our work and provide detailed service histories with each unit. Specific warranty information is provided at the time of sale.

We offer comprehensive preventative maintenance programs including scheduled equipment inspections, performance verification and testing, cleaning and lubrication, parts replacement as needed, detailed service documentation, and custom maintenance schedules tailored to your equipment and usage.

Yes, we provide professional calibration services for laboratory equipment to ensure accuracy and compliance with regulatory standards. Our calibration services include certification documentation for quality assurance and regulatory requirements.

Absolutely. We service and repair laboratory equipment regardless of where it was purchased. Our experienced technicians work on most major brands and models. Contact us for a diagnostic evaluation.

Yes, laboratory relocation is one of our core services. We handle equipment disconnection and preparation, safe packing and transportation, installation and reconnection at the new location, post-move testing and calibration, and minimal downtime planning.

Yes, we offer laboratory design and build-out consulting. Our team can help you plan equipment layouts, utility requirements, workflow optimization, and equipment selection for new or renovated laboratory spaces.

In addition to equipment support, we offer specialized scientific services including recombinant protein production, genetic services, and biopharmaceutical development support. These services are ideal for research organizations that need specialized expertise or capacity for specific projects.

Yes, depending on your needs. Contact us to discuss your specific project requirements, and we'll work with you to determine how we can support your research objectives.

Contact us by phone at (301) 800-7284 or email at info@bridgepathsci.com, Monday–Friday, 9:00 AM–5:00 PM EST. Provide details about the equipment or services you need and we'll respond promptly with a customized quote.

We accept multiple payment methods including purchase orders from established organizations, credit cards, wire transfers, ACH, and checks. Payment terms can be discussed based on your organization's requirements.

Yes, we regularly work with federal and state government agencies, universities, research institutes, and private companies. As a veteran-owned business, we can help fulfill supplier diversity requirements.

Delivery timeframes vary based on equipment availability, location, and any refurbishment or customization needed. Most in-stock equipment can be delivered within a few days. We'll provide a specific timeline when you place your order.

Yes, we offer professional installation, setup, and initial testing for the equipment we sell. This ensures everything is operational and optimized when you're ready to use it.

Yes, we can arrange training sessions for your staff on equipment operation, maintenance best practices, and safety protocols. Training can be provided on-site or remotely depending on the equipment and your needs.

Yes, we provide ongoing technical support for equipment purchased from us. Our experienced team is available to answer questions, troubleshoot issues, and schedule service visits as needed.

Contact us at (301) 800-7284 or info@bridgepathsci.com. We'll arrange for diagnostic evaluation either remotely or on-site, provide a repair quote, and schedule the work at your convenience.

We maintain an inventory of common replacement parts for frequently serviced equipment. For specialized components, we have established relationships with manufacturers and distributors to source parts quickly.

BridgePath Scientific is located at 5730 Industry Lane, Frederick, MD 21704.

Monday–Friday, 9:00 AM–5:00 PM EST.

Follow us on Facebook, LinkedIn, X, and YouTube. You can also subscribe to our communications by contacting us at info@bridgepathsci.com.